I have placed my order, what happens now?
You will receive a confirmation email acknowledging your purchase (normally within 2hrs). You can reply to this email if you have any questions.
When will I receive my package?
Your parcel will be posted the same day your order is received (before 4pm). On the odd occasion, it will be posted the very next day.
Your online shop is out of stock of my favourite sling, what can I do?
Firstly, check with our stockists to see if they have it in stock for you. Secondly, email us and we can tell you if we will be producing more.
What is a safe sling?
Below is a picture of a “Bag Sling” that was recalled as it does not provide any support for your baby. These bag style slings are NOT RECOMMENDED and should not be used.
A sling needs to offer the correct support for your baby that your arms would. When buying a sling we recommend that you consider the following 2 points
1. The design of the sling needs to support your baby. The contoured pouch of the House of Bebe baby sling encourages your baby to lay a certain way offering correct support. To achieve this, it is very important that your child’s bottom is always in line with the seam line of the pouch in every carrying position.
2. You must use the correct size to achieve the correct support. If a sling is too big, the baby will sit too low and this is when your sling will lose its support. The baby needs to sit around your torso- no lower than the belly button. Make sure you review our sizing information before you make your purchase.
Pass this information onto your friends as well so they can be educated when they choose their carrier.
And as with every baby product, regularly check on your baby.